At MixoTech, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

Type of Information	Examples	Purpose
Personal Identifiers	Name, Email Address, Phone Number	Account creation, communication
Payment Information	Processed by Razorpay (we don't store card details)	Transaction processing
Technical Data	IP address, browser type, device info	Security, analytics
Communication Data	Telegram chats, emails, WhatsApp messages	Customer support

2. How We Use Your Information

• Service Delivery: To provide and maintain our services
• Payment Processing: To process transactions through Razorpay
• Customer Support: To respond to your inquiries via Telegram, email, WhatsApp
• Communication: To send updates about your purchases
• Improvement: To enhance our products and services
• Security: To protect against fraud and unauthorized access

3. Data Storage & Security

We implement robust security measures:

• All data encrypted in transit (SSL/TLS)
• Regular security audits
• Access controls and authentication
• Secure servers with firewall protection
• Regular backups to prevent data loss

4. Third-Party Services

We use the following third-party services:

• Razorpay: Payment processing - Their Privacy Policy
• Telegram: Communication platform - Their Privacy Policy
• Google Analytics: Website analytics - Their Privacy Policy
• Fiverr: Service marketplace - Their Privacy Policy
• WhatsApp: Business communication - Their Privacy Policy

5. Cookies & Tracking

Types of cookies we use:

• Essential Cookies: Required for site functionality
• Analytics Cookies: To understand how visitors use our site
• Preference Cookies: To remember your settings

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent at any time

7. Data Retention

We retain your information for:

• Account information: Until account deletion
• Purchase records: 7 years (legal requirement)
• Communication logs: 2 years for support purposes
• Analytics data: 26 months

8. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe we have collected data from a minor, please contact us immediately.

9. International Data Transfers

Your data may be processed in countries with different data protection laws. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place.

10. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or through our website. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related inquiries: