Shipping & Delivery Policy

Delivery Policy - MixoTech

📦 Digital Delivery Policy

MixoTech - Instant Digital Product Delivery

Last Updated:

⏱️ Average Delivery Time: 2-5 Minutes

How We Deliver Digital Products

📧

Email Delivery

After successful payment, we send an email to your registered address containing:

Download links for source codes
API documentation and access keys
Installation instructions
License information
Support contact details

Time: Within 2 minutes of payment confirmation

📱

Telegram Delivery

Join our Telegram channel @mixotech for instant delivery:

Direct file sharing via Telegram bot
Real-time support and updates
Community access for developers
Quick re-download if files are lost

Preferred method: Fastest delivery and support

💻

Dashboard Access

For registered users at mohsinx.in:

Login to your account
View purchase history
Download purchased products anytime
Manage API keys and subscriptions

Access: Instant after login

📎

WhatsApp Delivery

For customers who prefer WhatsApp:

Files sent via WhatsApp message
Documentation in PDF format
Quick support on +91 9365056358

Note: Please save our number and message your Order ID

Product Types & Delivery Methods

Product Type	Delivery Method	Delivery Time	File Format
Source Codes	Email + Telegram + Dashboard	Instant (2-5 min)	ZIP (PHP, JS, Python, etc.)
Gaming APIs	Email (API Keys + Docs)	Instant	JSON/XML/API Access
Web Templates	Email + Dashboard	Instant	ZIP (HTML, CSS, JS)
Custom Development	GitHub/Email/Telegram	As per agreement	Source code + Documentation
Plugins/Modules	Email + Telegram	Instant	ZIP with installation guide

Delivery Process Flow

1️⃣

Payment

Via Razorpay

2️⃣

Confirmation

Instant receipt

3️⃣

Processing

System prepares files

4️⃣

Delivery

Files sent

Delivery Issues & Solutions

Didn't receive email?

Check spam/junk folder. Add devxmohsin@gmail.com to contacts. Wait 10 minutes. Contact us on Telegram @mixotech with your Order ID for manual delivery.

Download link expired?

Links are valid for 7 days. If expired, contact us for new links. We maintain backups of all purchases.

Wrong product received?

Immediately contact us with your Order ID and screenshot of purchase. We'll correct it within 30 minutes.

File corrupted?

Try re-downloading. If still corrupted, contact us for a fresh copy. We verify all uploads before delivery.

API & Subscription Delivery

For Gaming APIs and Subscriptions:

API Keys: Sent immediately after payment
Documentation: PDF/HTML documentation included
Test Credentials: Provided for sandbox testing
Usage Limits: Clearly mentioned in documentation
Renewals: Automatic delivery of renewed access

Custom Development Delivery

For custom projects, delivery follows this schedule:

Initial Requirements: Within 48 hours of agreement
Milestone 1 (30%): Basic structure and database
Milestone 2 (30%): Core functionality
Milestone 3 (30%): Features and testing
Final Delivery (10%): Complete project with documentation

Need Help with Delivery?

For any delivery-related issues, contact us immediately:

📧 Email: devxmohsin@gmail.com (include "DELIVERY ISSUE" in subject)

📱 Telegram: @mixotech (fastest response)

📞 WhatsApp: +91 9365056358

💼 Fiverr: almpressai

🌐 Website: mohsinx.in/support

📞 Phone: 9365056358 (Emergency support)

✅ Guaranteed Delivery: If you don't receive your product within 1 hour of payment, contact us and we'll manually deliver it within 30 minutes, plus give you a 10% discount on your next purchase!